Effective date: August 11, 2026
Virtually Boss Inc. ("Virtually Boss," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit virtuallyboss.com, complete a form or assessment, book a call, communicate with us, purchase or use our services, or otherwise interact with Virtually Boss.
Virtually Boss is based in Calgary, Alberta, Canada. We handle personal information in accordance with applicable privacy laws, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What this policy covers
This policy applies to personal information handled by Virtually Boss through our website, communications, marketing, sales, and delivery of our services.
Virtually Boss also designs, builds, integrates, and supports systems for clients, including websites, funnels, customer relationship management platforms, automations, ecommerce systems, and related technology. When we access or process personal information inside a client's systems on that client's instructions, the client controls that information. The client's privacy policy and our agreement with that client govern that processing.
2. Personal information we collect
Personal information is information about an identifiable individual. Depending on how you interact with us, we may collect:
Contact information, such as your name, email address, telephone number, business name, job title, location, and social media handle.
Inquiry and booking information, such as information submitted through contact forms, applications, calendar bookings, discovery calls, questionnaires, audits, or quizzes.
Business and project information, such as details about your business, goals, offers, customers, technology, workflows, systems, accounts, and project requirements.
Account and service information, such as login or account information you authorize us to use, project communications, files, feedback, support requests, and records relating to services we provide.
Transaction information, such as products or services purchased, billing details, payment status, and transaction records. Complete payment card details are generally collected and processed by our third-party payment processors rather than stored by Virtually Boss.
Marketing preferences, including whether you have agreed to receive email or text messages and how you interact with those communications.
Technical and usage information, such as your IP address, browser type, device information, operating system, referring pages, pages visited, links clicked, approximate location, dates and times of visits, and other website activity.
Communications, including emails, text messages, call notes, form submissions, testimonials, reviews, and other correspondence you send to us.
Information from third parties, such as referrals, social media platforms, scheduling tools, analytics providers, advertising platforms, payment processors, or business partners, where permitted by law.
Please do not provide personal information about another person unless you are authorized to do so.
3. How we collect personal information
We may collect personal information:
directly from you when you contact us, complete a form, take an assessment, book a call, make a purchase, enter into an agreement, or work with us; automatically through cookies, pixels, analytics technologies, server logs, and similar tools when you use our website; and
from third parties, including service providers, referrals, public business sources, social platforms, or tools you connect to our services.
4. How we use personal information
We may use personal information to: respond to inquiries and communicate with you; schedule calls, assess whether our services are a fit, and prepare proposals; provide, manage, support, and improve our services; design, build, test, troubleshoot, and maintain systems you authorize us to access; process transactions, invoices, and payments; deliver requested resources, assessment results, or other content; personalize your website experience and understand how our website and marketing perform; send newsletters, offers, updates, reminders, or other commercial messages where we have your consent or are otherwise permitted by law; maintain business, tax, accounting, contractual, and project records; detect, prevent, and respond to fraud, misuse, security incidents, technical problems, or unlawful activity;
establish, exercise, or defend legal claims and enforce our agreements; and meet legal, regulatory, insurance, and professional obligations.
We will not use personal information for a materially different purpose without obtaining additional consent where required by law.
5. Consent and your choices
We collect, use, and disclose personal information with your consent or as otherwise permitted or required by law. Consent may be express or implied depending on the sensitivity of the information and the reasonable expectations of the individual.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services or respond to a request.
6. Cookies, analytics, and advertising technologies
Our website and connected services may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to: operate and secure the website; remember preferences; understand website traffic and user behaviour; measure the performance of pages, forms, assessments, and campaigns; and deliver or measure relevant advertising.
Some of these technologies are provided by third parties. Those providers may collect information about your device and activity according to their own privacy policies.
You can manage cookies through your browser settings and, where available, our cookie preference tools. Blocking certain cookies may affect how the website functions. You can also adjust advertising preferences through the relevant advertising platform.
7. Email and text message marketing
We may send commercial emails or text messages when you have consented or when otherwise permitted by Canada's Anti-Spam Legislation (CASL) or other applicable law.
You can unsubscribe from marketing emails using the unsubscribe link in any message. You can opt out of marketing text messages by replying STOP or following the instructions in the message. We may still send non-promotional communications that are necessary to provide services, administer a transaction, respond to you, or meet legal obligations.
8. When we share personal information
We do not sell or rent personal information.
We may disclose or transfer personal information to: service providers that support website hosting, forms, scheduling, customer relationship management, email and text communications, payment processing, analytics, advertising, automation, file storage, project management, accounting, security, and other business operations; professional advisers, such as accountants, lawyers, insurers, or consultants, where reasonably necessary; business transaction parties in connection with a proposed or completed financing, reorganization, merger, sale, or transfer of all or part of our business, subject to appropriate confidentiality and legal requirements; government, regulatory, law enforcement, or other parties when required or permitted by law, to respond to lawful requests, protect rights or safety, investigate misuse, or enforce an agreement; and other parties with your direction or consent.
We require service providers to handle personal information only for the services they provide to us and to use appropriate safeguards, subject to applicable law and contractual arrangements.
9. Processing outside Canada
Virtually Boss uses online service providers, some of which may store or process personal information outside Alberta or Canada, including in the United States or other countries. Personal information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to courts, law enforcement, or government authorities in that jurisdiction.
We remain responsible for personal information under our control and use reasonable contractual, technical, and organizational measures to protect information handled by service providers.
10. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain appropriate business and transaction records, meet legal or contractual obligations, resolve disputes, and enforce agreements.
Retention periods vary based on the type and sensitivity of the information and the reason it was collected. When personal information is no longer required, we will securely delete, destroy, or anonymize it, subject to lawful backup and record-retention processes.
11. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we handle. These measures may include access controls, authentication, secure service providers, confidentiality requirements, and procedures intended to prevent unauthorized access, use, disclosure, alteration, loss, or destruction.
No website, transmission, or storage system is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
12. Your privacy rights
Subject to applicable law, you may ask us to: confirm whether we hold personal information about you; provide access to your personal information and information about how it has been used or disclosed; correct inaccurate or incomplete personal information; withdraw consent to certain uses or disclosures; stop sending marketing communications; or delete information that we are not legally or contractually required to retain.
We may need to verify your identity before responding. Certain legal exceptions may limit access, correction, or deletion rights. If we cannot fulfill a request, we will explain why where required by law.
To make a privacy request or raise a concern, contact our Privacy Officer using the information in Section 16. We will review and respond within the timelines required by applicable law.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta or, where PIPEDA applies, the Office of the Privacy Commissioner of Canada.
13. Children and minors
Our website and services are intended for business owners and professionals and are not directed to children or minors. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction without appropriate authorization. If you believe a minor has provided personal information to us without appropriate consent, please contact us.
14. Third-party websites and services
Our website may link to or integrate with third-party websites, platforms, or services. We do not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal obligations. The updated version will be posted on this page with a revised effective date. If a change is material, we may provide additional notice where appropriate or required by law.
16. Contact us
Questions, access or correction requests, consent withdrawals, and privacy complaints may be directed to:
Privacy Officer: Amy SaenzVirtually Boss Inc.Calgary, Alberta, CanadaContact Virtually Boss
When using the contact form, please include Privacy Request in your message so it can be directed appropriately. Please do not include sensitive information in your initial request.
Virtually Boss Inc. ("Virtually Boss," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit virtuallyboss.com, complete a form or assessment, book a call, communicate with us, purchase or use our services, or otherwise interact with Virtually Boss.
Virtually Boss is based in Calgary, Alberta, Canada. We handle personal information in accordance with applicable privacy laws, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What this policy covers
This policy applies to personal information handled by Virtually Boss through our website, communications, marketing, sales, and delivery of our services.
Virtually Boss also designs, builds, integrates, and supports systems for clients, including websites, funnels, customer relationship management platforms, automations, ecommerce systems, and related technology. When we access or process personal information inside a client's systems on that client's instructions, the client controls that information. The client's privacy policy and our agreement with that client govern that processing.
2. Personal information we collect
Personal information is information about an identifiable individual. Depending on how you interact with us, we may collect:
Contact information, such as your name, email address, telephone number, business name, job title, location, and social media handle.
Inquiry and booking information, such as information submitted through contact forms, applications, calendar bookings, discovery calls, questionnaires, audits, or quizzes.
Business and project information, such as details about your business, goals, offers, customers, technology, workflows, systems, accounts, and project requirements.
Account and service information, such as login or account information you authorize us to use, project communications, files, feedback, support requests, and records relating to services we provide.
Transaction information, such as products or services purchased, billing details, payment status, and transaction records. Complete payment card details are generally collected and processed by our third-party payment processors rather than stored by Virtually Boss.
Marketing preferences, including whether you have agreed to receive email or text messages and how you interact with those communications.
Technical and usage information, such as your IP address, browser type, device information, operating system, referring pages, pages visited, links clicked, approximate location, dates and times of visits, and other website activity.
Communications, including emails, text messages, call notes, form submissions, testimonials, reviews, and other correspondence you send to us.
Information from third parties, such as referrals, social media platforms, scheduling tools, analytics providers, advertising platforms, payment processors, or business partners, where permitted by law.
Please do not provide personal information about another person unless you are authorized to do so.
3. How we collect personal information
We may collect personal information:
directly from you when you contact us, complete a form, take an assessment, book a call, make a purchase, enter into an agreement, or work with us; automatically through cookies, pixels, analytics technologies, server logs, and similar tools when you use our website; and
from third parties, including service providers, referrals, public business sources, social platforms, or tools you connect to our services.
4. How we use personal information
We may use personal information to: respond to inquiries and communicate with you; schedule calls, assess whether our services are a fit, and prepare proposals; provide, manage, support, and improve our services; design, build, test, troubleshoot, and maintain systems you authorize us to access; process transactions, invoices, and payments; deliver requested resources, assessment results, or other content; personalize your website experience and understand how our website and marketing perform; send newsletters, offers, updates, reminders, or other commercial messages where we have your consent or are otherwise permitted by law; maintain business, tax, accounting, contractual, and project records; detect, prevent, and respond to fraud, misuse, security incidents, technical problems, or unlawful activity;
establish, exercise, or defend legal claims and enforce our agreements; and meet legal, regulatory, insurance, and professional obligations.
We will not use personal information for a materially different purpose without obtaining additional consent where required by law.
5. Consent and your choices
We collect, use, and disclose personal information with your consent or as otherwise permitted or required by law. Consent may be express or implied depending on the sensitivity of the information and the reasonable expectations of the individual.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services or respond to a request.
6. Cookies, analytics, and advertising technologies
Our website and connected services may use cookies, pixels, tags, local storage, analytics tools, and similar technologies to: operate and secure the website; remember preferences; understand website traffic and user behaviour; measure the performance of pages, forms, assessments, and campaigns; and deliver or measure relevant advertising.
Some of these technologies are provided by third parties. Those providers may collect information about your device and activity according to their own privacy policies.
You can manage cookies through your browser settings and, where available, our cookie preference tools. Blocking certain cookies may affect how the website functions. You can also adjust advertising preferences through the relevant advertising platform.
7. Email and text message marketing
We may send commercial emails or text messages when you have consented or when otherwise permitted by Canada's Anti-Spam Legislation (CASL) or other applicable law.
You can unsubscribe from marketing emails using the unsubscribe link in any message. You can opt out of marketing text messages by replying STOP or following the instructions in the message. We may still send non-promotional communications that are necessary to provide services, administer a transaction, respond to you, or meet legal obligations.
8. When we share personal information
We do not sell or rent personal information.
We may disclose or transfer personal information to: service providers that support website hosting, forms, scheduling, customer relationship management, email and text communications, payment processing, analytics, advertising, automation, file storage, project management, accounting, security, and other business operations; professional advisers, such as accountants, lawyers, insurers, or consultants, where reasonably necessary; business transaction parties in connection with a proposed or completed financing, reorganization, merger, sale, or transfer of all or part of our business, subject to appropriate confidentiality and legal requirements; government, regulatory, law enforcement, or other parties when required or permitted by law, to respond to lawful requests, protect rights or safety, investigate misuse, or enforce an agreement; and other parties with your direction or consent.
We require service providers to handle personal information only for the services they provide to us and to use appropriate safeguards, subject to applicable law and contractual arrangements.
9. Processing outside Canada
Virtually Boss uses online service providers, some of which may store or process personal information outside Alberta or Canada, including in the United States or other countries. Personal information processed in another jurisdiction may be subject to that jurisdiction's laws and may be accessible to courts, law enforcement, or government authorities in that jurisdiction.
We remain responsible for personal information under our control and use reasonable contractual, technical, and organizational measures to protect information handled by service providers.
10. Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain appropriate business and transaction records, meet legal or contractual obligations, resolve disputes, and enforce agreements.
Retention periods vary based on the type and sensitivity of the information and the reason it was collected. When personal information is no longer required, we will securely delete, destroy, or anonymize it, subject to lawful backup and record-retention processes.
11. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we handle. These measures may include access controls, authentication, secure service providers, confidentiality requirements, and procedures intended to prevent unauthorized access, use, disclosure, alteration, loss, or destruction.
No website, transmission, or storage system is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
12. Your privacy rights
Subject to applicable law, you may ask us to: confirm whether we hold personal information about you; provide access to your personal information and information about how it has been used or disclosed; correct inaccurate or incomplete personal information; withdraw consent to certain uses or disclosures; stop sending marketing communications; or delete information that we are not legally or contractually required to retain.
We may need to verify your identity before responding. Certain legal exceptions may limit access, correction, or deletion rights. If we cannot fulfill a request, we will explain why where required by law.
To make a privacy request or raise a concern, contact our Privacy Officer using the information in Section 16. We will review and respond within the timelines required by applicable law.
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta or, where PIPEDA applies, the Office of the Privacy Commissioner of Canada.
13. Children and minors
Our website and services are intended for business owners and professionals and are not directed to children or minors. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction without appropriate authorization. If you believe a minor has provided personal information to us without appropriate consent, please contact us.
14. Third-party websites and services
Our website may link to or integrate with third-party websites, platforms, or services. We do not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
15. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal obligations. The updated version will be posted on this page with a revised effective date. If a change is material, we may provide additional notice where appropriate or required by law.
16. Contact us
Questions, access or correction requests, consent withdrawals, and privacy complaints may be directed to:
Privacy Officer: Amy SaenzVirtually Boss Inc.Calgary, Alberta, CanadaContact Virtually Boss
When using the contact form, please include Privacy Request in your message so it can be directed appropriately. Please do not include sensitive information in your initial request.